The Digital Stride helps you to discover opportunities you may never have imagined & achieve results that bridge what is with what can be.

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India: +91 8878 896 935

The View Building, Indore (IN)

Shipping Policy

LAST UPDATED JULY, 2022

At The Digital Stride, we provide digital services, including market recommendations, strategies, and analysis. As our services are entirely digital, we do not offer physical products or require traditional shipping methods. Below is a detailed explanation of how our services are delivered to you.

(I) Nature of Services and Digital Products

Our website offers services such as advice, market analysis, Forex insights, and Comex insights. These services are delivered electronically, either through access to a secure portal* or through WhatsApp and other social media channels. As we do not sell physical products, no physical shipping is involved in the transaction. All services are provided online, ensuring that you receive prompt access to the content you purchase or subscribe to.

(II) Delivery of Digital Services

Upon successful payment, the delivery of our digital services will occur immediately or within the time frame specified in your service package.

Here’s how it works:

(a) Instant Access Upon Purchase: After completing your purchase, you will be granted instant access to the content or services you’ve subscribed to, including:

  • Forex and Comex recommendations 
  • Daily, weekly, or monthly reports
  • Alerts and notifications for market events or trade opportunities

(b) Access Methods: Depending on the service or package you select, delivery may occur through:

  • WhatsApp and Social Media Channels: We provide services and share recommendations, reports, and updates through WhatsApp and other social media channels.
  • Immediate Delivery of Digital Content: Since our services are digital in nature, once your payment has been processed successfully, all access rights to the digital content will be granted immediately. You will be able to start utilizing the recommendations, market analyses, and other relevant content without delay.

(III) No Physical Shipping

As we do not provide any physical products, there is no shipping or delivery delay associated with our services. All content is delivered digitally and is available for download or online access as soon as the transaction is complete. No physical shipment, packaging, or courier services are required.

(IV) Technical Requirements for Access

To access the digital content and services provided by The Digital Stride, you must have access to the following:

  • Internet Access: A stable internet connection is essential to access our online platform and receive content.
  • Compatible Devices: You can access our services from a computer, smartphone, or tablet. Ensure that your device has the necessary software (such as a PDF reader or web browser) to view or download reports and recommendations. WhatsApp is required.

Please ensure that your contact information, especially your WhatsApp and social media accounts, is accurate and up-to-date to avoid any issues with receiving digital content.

(V) Delivery Timeliness and Updates

We strive to ensure that all services and content are delivered promptly and without delay. However, the timing of delivery may vary depending on the specific service or package chosen. For example:

  • Daily Recommendations: These will be delivered on the same day, usually by the specified time.
  • Weekly/Monthly Reports: These will be delivered on the scheduled date or as agreed upon at the time of purchase.
  • Alerts/Notifications: These will be sent in real-time as market events unfold or trading opportunities arise.

If there is a delay in delivery due to unforeseen circumstances (e.g., technical difficulties), we will notify you through WhatsApp and other social media channels.

(VI) Access to Content After Delivery

Once the content has been delivered to you, you will retain access to it for as long as your subscription or service package is active. If your subscription ends, you may no longer have access to previous content unless otherwise specified in your subscription terms.

For ongoing services such as recommendations, your subscription will automatically renew (if applicable), and access will continue uninterrupted unless you choose to cancel.

(VII) Customer Support

If you have any questions or concerns regarding the delivery of your digital services, our customer support team is available to help. We can assist with:

  • Issues accessing your account or purchased content
  • Trouble with delivery or access links
  • Clarifications on service features and updates

Please contact our support team via WhatsApp and other social media channels for further assistance.

(VIII) Changes to the Shipping Policy

The Digital Stride reserves the right to update or modify this Shipping Policy at any time. Any changes will be communicated to you via WhatsApp and other social media channels or through our website. By continuing to use our services after these changes are posted, you agree to the updated terms.

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